G2 Vendor Directory

KnowBe4 Email & Collaboration Security vs. Abnormal AI

A side-by-side comparison based on G2 review data.

MetricKnowBe4 Email & Collaboration Security

by KnowBe4, Inc.

Abnormal AI

by Abnormal AI

Overall rating4.54.7
Review count7692
Ease of use8.99.6
Ease of setup8.99.4
Quality of support9.09.6
Meets requirements9.19.3
NPS69.86301484.615385
Small Business29.7%6.8%
Mid-Market55.4%45.5%
Enterprise14.9%47.7%
Total page views5961,772
Total LLM citations12915,047

KnowBe4 Email & Collaboration Security

KnowBe4 Email & Collaboration Security is the AI-native defense suite built to protect every conversation across Microsoft 365 and Google Workspace. Combining multi-engine behavioral AI with real-time user coaching, the platform stops inbound threats, prevents outbound data loss, and automates SOC response across the security lifecycle. Key Capabilities: - Inbound Protection (Defend): Multi-engine AI blocks zero-payload BEC, executive impersonation, quishing, and prompt injections that pass native mail filters.

Pros

  • Email Security
  • Protection
  • Ease of Use
  • Customer Support
  • Detection Efficiency
  • Setup Ease

Abnormal AI

Abnormal AI is the leading AI-native human behavior security platform, leveraging machine learning to stop sophisticated inbound attacks and detect compromised accounts across email and connected applications. The anomaly detection engine leverages identity and context to understand human behavior and analyze the risk of every cloud email event--detecting and stopping sophisticated, socially-engineered attacks that target the human vulnerability.

Pros

  • Ease of Use
  • Easy Setup
  • Customer Support
  • Detection Efficiency
  • Email Security
  • Setup Ease