Knock vs. Novu
A side-by-side comparison based on G2 review data.
| Metric | Knock | Novu |
|---|---|---|
| Overall rating | 4.6 | 4.6 |
| Review count | 149 | 22 |
| Ease of use | 8.9 | 9.2 |
| Ease of setup | 8.9 | 9.0 |
| Quality of support | 9.8 | 9.6 |
| Meets requirements | 9.2 | 9.0 |
| NPS | 81.208054 | 66.666667 |
| Small Business | 75.9% | 59.1% |
| Mid-Market | 22.0% | 36.4% |
| Enterprise | 2.1% | 4.5% |
| Total page views | 702 | 361 |
| Total LLM citations | 8,324 | 3,965 |
Knock
Knock is infrastructure for sending product and customer messaging. Ship cross-channel product notifications and lifecycle messaging that drives engagement, growth, and retention. Knock has everything you need to power notifications for your product, including: - A powerful workflow engine to automate and manage your entire cross-channel motion, from in-product messaging to email and push notifications. - Branded, in-product messaging components, including embeddable inboxes, feeds, and lifecycle messages. - Broadcasts make it easy to send effective, one-time messages to custom audiences.
- Ease of Use
- Notifications
- Easy Setup
- Customer Support
- Integrations
- Features
Novu
Novu is open-source notification infrastructure that gives engineering and product teams a single API to send notifications across In-App, Email, SMS, Push, and Chat channels. Instead of building custom delivery logic and managing multiple provider integrations, teams use Novu to define multi-step notification workflows and ship in minutes. Novu is built for developers and product teams at companies of any size - from startups shipping their first transactional emails to enterprises managing millions of notifications per month across complex, multi-tenant applications.