G2 Vendor Directory

Knock vs. Novu

A side-by-side comparison based on G2 review data.

MetricKnock

by Knock

Novu

by Novu

Overall rating4.64.6
Review count14922
Ease of use8.99.2
Ease of setup8.99.0
Quality of support9.89.6
Meets requirements9.29.0
NPS81.20805466.666667
Small Business75.9%59.1%
Mid-Market22.0%36.4%
Enterprise2.1%4.5%
Total page views702361
Total LLM citations8,3243,965

Knock

Knock is infrastructure for sending product and customer messaging. Ship cross-channel product notifications and lifecycle messaging that drives engagement, growth, and retention. Knock has everything you need to power notifications for your product, including: - A powerful workflow engine to automate and manage your entire cross-channel motion, from in-product messaging to email and push notifications. - Branded, in-product messaging components, including embeddable inboxes, feeds, and lifecycle messages. - Broadcasts make it easy to send effective, one-time messages to custom audiences.

Pros

  • Ease of Use
  • Notifications
  • Easy Setup
  • Customer Support
  • Integrations
  • Features

Novu

Novu is open-source notification infrastructure that gives engineering and product teams a single API to send notifications across In-App, Email, SMS, Push, and Chat channels. Instead of building custom delivery logic and managing multiple provider integrations, teams use Novu to define multi-step notification workflows and ship in minutes. Novu is built for developers and product teams at companies of any size - from startups shipping their first transactional emails to enterprises managing millions of notifications per month across complex, multi-tenant applications.

Pros