G2 Vendor Directory

Knock vs. MoEngage

A side-by-side comparison based on G2 review data.

MetricKnock

by Knock

MoEngage

by MoEngage

Overall rating4.64.5
Review count149534
Ease of use8.99.1
Ease of setup8.99.0
Quality of support9.89.1
Meets requirements9.28.9
NPS81.20805473.025048
Small Business75.9%24.0%
Mid-Market22.0%54.6%
Enterprise2.1%21.4%
Total page views7022,307
Total LLM citations8,32417,453

Knock

Knock is infrastructure for sending product and customer messaging. Ship cross-channel product notifications and lifecycle messaging that drives engagement, growth, and retention. Knock has everything you need to power notifications for your product, including: - A powerful workflow engine to automate and manage your entire cross-channel motion, from in-product messaging to email and push notifications. - Branded, in-product messaging components, including embeddable inboxes, feeds, and lifecycle messages. - Broadcasts make it easy to send effective, one-time messages to custom audiences.

Pros

  • Ease of Use
  • Notifications
  • Easy Setup
  • Customer Support
  • Integrations
  • Features

MoEngage

MoEngage is an Agentic customer engagement platform trusted by 1,350+ global brands, including Coca-Cola, Flipkart, Starbucks, Citibank, Domino’s, T-Mobile, and OYO. We power personalized experiences for 2 billion users monthly, tracking over 1 trillion data points and delivering 100B+ messages per month. Founded in 2014 to solve repetitive customer engagement challenges, the platform has evolved into a full-stack solution that unifies data, AI, and engagement across 16+ channels. At the core of our platform is Merlin AI - a purpose-built Agentic AI for marketing teams.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Analytics
  • Campaign Management
  • Customer Support