G2 Vendor Directory

knock-ai vs. Smartsupp

A side-by-side comparison based on G2 review data.

Metricknock-ai

by Knock-ai

Smartsupp

by Smartsupp

Overall rating4.94.7
Review count651,081
Ease of use9.89.3
Ease of setup9.89.3
Quality of support9.79.0
Meets requirements9.89.1
NPS98.36065678.942014
Small Business60.0%96.2%
Mid-Market21.5%3.2%
Enterprise18.5%0.7%
Total page views9075,101
Total LLM citations1404,923

knock-ai

Knock AI is the first B2B buyer engagement platform built for the AI era, helping marketing teams turn demand into pipeline before buyers disappear. Modern buyers no longer wait for forms, follow-up emails, or slow sales handoffs. They research with AI, compare vendors instantly, and move on before most teams even respond. Knock AI helps companies move to a formless funnel, where every high-intent touchpoint can turn into an instant buyer conversation across Slack, WhatsApp, LinkedIn, Telegram, and other messaging channels.

Pros

  • Easy Communication
  • Communication
  • Easy Access
  • Ease of Use
  • Integrations
  • Quick Setup

Smartsupp

Smartsupp helps businesses grow online sales with advanced AI Shopping Assistants, live chat, multichannel solution and automated workflows. We offer everything you need to grow your online sales: an easy-to-use platform powered with AI, chatbots with various skills and templates, live chat... and much much more you can use to engage your visitors at the right time and convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently helping over 100,000 webshops and websites.

Pros

  • Ease of Use
  • Easy Setup
  • Helpful
  • Features
  • Intuitive
  • Simple