G2 Vendor Directory

knock-ai vs. LiveChat

A side-by-side comparison based on G2 review data.

Metricknock-ai

by Knock-ai

LiveChat

by Text

Overall rating4.94.4
Review count65813
Ease of use9.89.4
Ease of setup9.89.2
Quality of support9.79.2
Meets requirements9.89.2
NPS98.36065661.928934
Small Business60.0%44.6%
Mid-Market21.5%37.3%
Enterprise18.5%18.1%
Total page views9071,484
Total LLM citations14014,359

knock-ai

Knock AI is the first B2B buyer engagement platform built for the AI era, helping marketing teams turn demand into pipeline before buyers disappear. Modern buyers no longer wait for forms, follow-up emails, or slow sales handoffs. They research with AI, compare vendors instantly, and move on before most teams even respond. Knock AI helps companies move to a formless funnel, where every high-intent touchpoint can turn into an instant buyer conversation across Slack, WhatsApp, LinkedIn, Telegram, and other messaging channels.

Pros

  • Easy Communication
  • Communication
  • Easy Access
  • Ease of Use
  • Integrations
  • Quick Setup

LiveChat

LiveChat is a comprehensive customer communication platform that enables businesses to connect with their website visitors and customers in real-time, driving sales, delivering support, and enhancing customer satisfaction. Designed for ecommerce teams, the platform boosts AOV, upsell, and overall ROI by engaging shoppers at the right moment and converting more traffic into revenue. AI and advanced analytics surface sales opportunities, automate routine conversations, and give clear visibility into performance.

Pros

  • Ease of Use
  • Features
  • Live Chat
  • Helpful
  • Easy Setup
  • Integrations