G2 Vendor Directory

Kixie PowerCall & SMS vs. Five9 Intelligent Cloud Contact Center Platform

A side-by-side comparison based on G2 review data.

MetricKixie PowerCall & SMS

by Kixie

Five9 Intelligent Cloud Contact Center Platform

by Five9

Overall rating4.84.1
Review count867625
Ease of use9.48.7
Ease of setup9.38.3
Quality of support9.68.5
Meets requirements9.48.6
NPS86.06557441.225166
Small Business83.4%23.8%
Mid-Market15.7%56.5%
Enterprise0.9%19.7%
Total page views1,6762,335
Total LLM citations14,80118,550

Kixie PowerCall & SMS

Kixie is a cutting-edge AI revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation. Seamless CRM Integration: Kixie integrates natively with all major CRMs; including HubSpot, Pipedrive, Salesforce, HighLevel, Zoho, and many more; with effortless setup in seconds.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Time-saving
  • Automation
  • Efficiency

Five9 Intelligent Cloud Contact Center Platform

Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves organizations across industries looking to transform customer experiences through intelligent, personalized interactions. With over 1,400 partners globally and 2,700 employees, Five9 combines deep CX expertise with innovative technology to help brands deliver better business outcomes.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Features
  • Efficiency
  • Easy Setup