Kipu vs. BestNotes
A side-by-side comparison based on G2 review data.
| Metric | Kipu | BestNotes |
|---|---|---|
| Overall rating | 4.8 | 4.1 |
| Review count | 129 | 27 |
| Ease of use | 9.7 | 8.0 |
| Ease of setup | 9.6 | 8.9 |
| Quality of support | 9.7 | 8.1 |
| Meets requirements | 9.8 | 8.2 |
| NPS | 88.8 | 40.740741 |
| Small Business | 57.4% | 63.0% |
| Mid-Market | 40.3% | 22.2% |
| Enterprise | 2.3% | 14.8% |
| Total page views | 427 | 123 |
| Total LLM citations | 137 | 151 |
Kipu
Kipu is the leader in behavioral health technology, powering more than 5 million episodes of care annually across 6,000+ facilities. As the first intelligent operating system built for behavioral health and powered by Kipu Helix™, our unified platform connects your entire patient journey—helping your organization reach more patients, maximize revenue, and protect compliance. One platform for EMR, CRM, RCM, GRC, and AI Workflows.
- Ease of Use
- Setup Ease
- Flexibility
- Customization
- Navigation Ease
- Documentation
BestNotes
BestNotes is an all-in-one Electronic Health Record (EHR) and Customer Relationship Management (CRM) platform specifically designed for the behavioral health and addiction treatment industry. This comprehensive solution is tailored to meet the unique needs of clinicians, streamlining the entire care process from intake to outcomes. By integrating various functionalities into a single, cloud-based system, BestNotes helps treatment programs maintain compliance, enhance efficiency, and prioritize client care.
- Customer Support
- Ease of Use
- Helpful
- Product Satisfaction
- Document Management
- Staff Support