G2 Vendor Directory

Khoros Communities vs. Viafoura

A side-by-side comparison based on G2 review data.

MetricKhoros Communities

by Ignite Enterprise Software Solutions

Viafoura

by Viafoura

Overall rating4.14.6
Review count93145
Ease of use8.38.8
Ease of setup7.98.7
Quality of support8.29.7
Meets requirements8.38.9
NPS39.32584369.655172
Small Business21.1%13.0%
Mid-Market32.2%64.5%
Enterprise46.7%22.5%
Total page views186817
Total LLM citations1,0321,810

Khoros Communities

Khoros Communities: The Leading Platform for High-Performing Brand Communities Khoros Communities is a powerful, enterprise-grade platform designed to help brands build and manage thriving online communities. With unmatched engagement features, advanced management tools, and seamless integration capabilities, Khoros empowers companies to foster meaningful customer interactions, drive revenue growth, and enhance customer lifetime value. More Fortune 100 companies trust Khoros than any other provider, making it the industry leader in community engagement and success.

Pros

  • Ease of Use
  • Helpful
  • Features
  • Simple
  • Intuitive
  • Easy Access

Viafoura

Viafoura's Community Operating System (CommunityOS) is the managed infrastructure 1000+ media brands rely on to build direct, owned audience relationships. Most media brands today are set up for consumption. Readers come in, read, and leave, and the value of that interaction is lost. CommunityOS changes that. Every on-site interaction (real-time conversations, Live Q&As, personalized notifications, community feeds) builds a richer picture of each audience member, turning passive visitors into active and loyal community members.

Pros

  • Customer Support
  • Ease of Use
  • Features
  • Easy Setup
  • Staff Support
  • Attendee Engagement