G2 Vendor Directory

Khoros Communities vs. Base

A side-by-side comparison based on G2 review data.

MetricKhoros Communities

by Ignite Enterprise Software Solutions

Base

by Base

Overall rating4.14.4
Review count9356
Ease of use8.38.3
Ease of setup7.98.1
Quality of support8.29.0
Meets requirements8.38.5
NPS39.32584364.285714
Small Business21.1%8.9%
Mid-Market32.2%32.1%
Enterprise46.7%58.9%
Total page views186690
Total LLM citations1,0322,699

Khoros Communities

Khoros Communities: The Leading Platform for High-Performing Brand Communities Khoros Communities is a powerful, enterprise-grade platform designed to help brands build and manage thriving online communities. With unmatched engagement features, advanced management tools, and seamless integration capabilities, Khoros empowers companies to foster meaningful customer interactions, drive revenue growth, and enhance customer lifetime value. More Fortune 100 companies trust Khoros than any other provider, making it the industry leader in community engagement and success.

Pros

  • Ease of Use
  • Helpful
  • Features
  • Simple
  • Intuitive
  • Easy Access

Base

Base is creating the AI Engagement OS for post-sale growth. Most B2B companies invest heavily in winning customers - but lack the infrastructure to engage them after the deal closes. The result: fragmented customer journeys, low product adoption, missed expansion opportunities, and preventable churn. Base fixes that. We give companies a single platform to orchestrate the entire post-sale customer lifecycle — across onboarding, adoption, expansion, advocacy, and retention.

Pros

  • Ease of Use
  • Features
  • User Interface
  • Customer Support
  • AI Automation
  • Easy Setup