Khoros Communities vs. Base
A side-by-side comparison based on G2 review data.
| Metric | Khoros Communities | Base |
|---|---|---|
| Overall rating | 4.1 | 4.4 |
| Review count | 93 | 56 |
| Ease of use | 8.3 | 8.3 |
| Ease of setup | 7.9 | 8.1 |
| Quality of support | 8.2 | 9.0 |
| Meets requirements | 8.3 | 8.5 |
| NPS | 39.325843 | 64.285714 |
| Small Business | 21.1% | 8.9% |
| Mid-Market | 32.2% | 32.1% |
| Enterprise | 46.7% | 58.9% |
| Total page views | 186 | 690 |
| Total LLM citations | 1,032 | 2,699 |
Khoros Communities
Khoros Communities: The Leading Platform for High-Performing Brand Communities Khoros Communities is a powerful, enterprise-grade platform designed to help brands build and manage thriving online communities. With unmatched engagement features, advanced management tools, and seamless integration capabilities, Khoros empowers companies to foster meaningful customer interactions, drive revenue growth, and enhance customer lifetime value. More Fortune 100 companies trust Khoros than any other provider, making it the industry leader in community engagement and success.
- Ease of Use
- Helpful
- Features
- Simple
- Intuitive
- Easy Access
Base
Base is creating the AI Engagement OS for post-sale growth. Most B2B companies invest heavily in winning customers - but lack the infrastructure to engage them after the deal closes. The result: fragmented customer journeys, low product adoption, missed expansion opportunities, and preventable churn. Base fixes that. We give companies a single platform to orchestrate the entire post-sale customer lifecycle — across onboarding, adoption, expansion, advocacy, and retention.
- Ease of Use
- Features
- User Interface
- Customer Support
- AI Automation
- Easy Setup