G2 Vendor Directory

Khoros Social Media Management vs. Meltwater

A side-by-side comparison based on G2 review data.

MetricKhoros Social Media Management

by Ignite Enterprise Software Solutions

Meltwater

by Meltwater

Overall rating3.94.1
Review count1212,678
Ease of use7.88.2
Ease of setup7.68.2
Quality of support7.98.8
Meets requirements8.08.2
NPS18.33333334.73167
Small Business23.1%41.5%
Mid-Market30.6%38.0%
Enterprise46.3%20.5%
Total page views2416,406
Total LLM citations1,23067,398

Khoros Social Media Management

Khoros’ industry leading social media management makes it easy for brands to engage with their fans, followers and customers across all the major social channels. The solution delivers listening, publishing, 1-to-1 or 1-to-Many engagement and analytics — so you can get more done in less time and easily adapt to market change. Khoros makes it easy for global teams to unify channels, configure unique workflows, and govern everything from content to users. Our customers enjoy greater efficiency, campaign performance, and ultimately — peace of mind.

Pros

  • Social Media Management
  • Ease of Use
  • Calendar View
  • Analytics Focus
  • Social Media Integration
  • Content Creation

Meltwater

Meltwater empowers companies with a suite of solutions that spans media, social, and consumer intelligence. Since 2001, we’ve helped organizations harness the world’s data in real time to fuel smarter decisions, stronger performance and sustainable growth. By analyzing nearly 1 billion pieces of content each day and transforming them into vital insights, Meltwater unlocks the competitive edge needed to drive results. With 27,000 customers, 50 offices across six continents and 2,200 employees, Meltwater is the industry partner of choice for global brands making an impact.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Customer Support
  • Helpfulness
  • Customer Service