Khoros Social Media Management vs. Meltwater
A side-by-side comparison based on G2 review data.
| Metric | Khoros Social Media Management | Meltwater |
|---|---|---|
| Overall rating | 3.9 | 4.1 |
| Review count | 121 | 2,678 |
| Ease of use | 7.8 | 8.2 |
| Ease of setup | 7.6 | 8.2 |
| Quality of support | 7.9 | 8.8 |
| Meets requirements | 8.0 | 8.2 |
| NPS | 18.333333 | 34.73167 |
| Small Business | 23.1% | 41.5% |
| Mid-Market | 30.6% | 38.0% |
| Enterprise | 46.3% | 20.5% |
| Total page views | 241 | 6,406 |
| Total LLM citations | 1,230 | 67,398 |
Khoros Social Media Management
Khoros’ industry leading social media management makes it easy for brands to engage with their fans, followers and customers across all the major social channels. The solution delivers listening, publishing, 1-to-1 or 1-to-Many engagement and analytics — so you can get more done in less time and easily adapt to market change. Khoros makes it easy for global teams to unify channels, configure unique workflows, and govern everything from content to users. Our customers enjoy greater efficiency, campaign performance, and ultimately — peace of mind.
- Social Media Management
- Ease of Use
- Calendar View
- Analytics Focus
- Social Media Integration
- Content Creation
Meltwater
Meltwater empowers companies with a suite of solutions that spans media, social, and consumer intelligence. Since 2001, we’ve helped organizations harness the world’s data in real time to fuel smarter decisions, stronger performance and sustainable growth. By analyzing nearly 1 billion pieces of content each day and transforming them into vital insights, Meltwater unlocks the competitive edge needed to drive results. With 27,000 customers, 50 offices across six continents and 2,200 employees, Meltwater is the industry partner of choice for global brands making an impact.
- Ease of Use
- Features
- Helpful
- Customer Support
- Helpfulness
- Customer Service