G2 Vendor Directory

KeyMetric Call Tracking vs. CTM

A side-by-side comparison based on G2 review data.

MetricKeyMetric Call Tracking

by KeyMetric Analytics

CTM

by CTM

Overall rating4.84.5
Review count15761
Ease of use9.68.8
Ease of setup10.08.6
Quality of support10.09.2
Meets requirements9.69.2
NPS92.30769270.701513
Small Business46.7%66.4%
Mid-Market33.3%30.1%
Enterprise20.0%3.5%
Total page views363,966
Total LLM citations44,007

KeyMetric Call Tracking

Uncover Which Ads & Keywords Make Your Phone Ring Call Tracking + Conversation AI For Businesses, Marketers & Agencies. In today's economic climate, every dollar counts. That's why we've made it our mission to provide powerful call tracking and intelligence without the hefty price tag. No hidden fees, no unnecessary upsells - just straightforward, reliable call analytics that empowers you to maximize your advertising and sales, boost calls and leads, and grow your business.

Pros

    CTM

    CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI.

    Pros

    • Customer Support
    • Ease of Use
    • Helpful
    • Call Tracking
    • Features
    • Integrations