G2 Vendor Directory

Key Survey vs. Microsoft 365

A side-by-side comparison based on G2 review data.

MetricKey Survey

by FORM

Microsoft 365

by Microsoft

Overall rating4.54.6
Review count265,875
Ease of use9.19.1
Ease of setup8.69.0
Quality of support8.88.7
Meets requirements9.39.4
NPS66.66666774.635464
Small Business26.9%34.6%
Mid-Market38.5%35.1%
Enterprise34.6%30.3%
Total page views235,274
Total LLM citations242,284

Key Survey

Key Survey by FORM is the industry’s most customizable survey management solution designed to transform customer and team member experiences for good. Easily create surveys with multichannel distribution that include custom end-to-end design options, including colors, fonts, and logos. Then group responses by participant type, region, and custom fields for at-a-glance review and analysis. Use role-based access to get the data you need and open API and integrations to connect survey response with other systems of record.

Pros

    Microsoft 365

    Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security.

    Pros

    • Ease of Use
    • Team Collaboration
    • Features
    • Integrations
    • Seamless Integration
    • Collaboration