G2 Vendor Directory

Key Survey vs. FaceUp

A side-by-side comparison based on G2 review data.

MetricKey Survey

by FORM

FaceUp

by FaceUp Technology

Overall rating4.54.8
Review count26175
Ease of use9.19.8
Ease of setup8.69.7
Quality of support8.89.7
Meets requirements9.39.8
NPS66.66666790.751445
Small Business26.9%28.7%
Mid-Market38.5%62.6%
Enterprise34.6%8.6%
Total page views23490
Total LLM citations22,935

Key Survey

Key Survey by FORM is the industry’s most customizable survey management solution designed to transform customer and team member experiences for good. Easily create surveys with multichannel distribution that include custom end-to-end design options, including colors, fonts, and logos. Then group responses by participant type, region, and custom fields for at-a-glance review and analysis. Use role-based access to get the data you need and open API and integrations to connect survey response with other systems of record.

Pros

    FaceUp

    FaceUp is a reporting & case management platform built for compliance and risk leaders who need clarity, control, and defensible processes. Trusted by 3,600+ organizations in 70+ countries, FaceUp centralizes anonymous reporting, investigations, and risk analytics into one secure system, giving compliance teams full visibility from intake to resolution. Every report is supported by a complete audit trail, and access control permissions to meet regulatory requirements and protect the organization.

    Pros

    • Ease of Use
    • Anonymity
    • Customer Support
    • Intuitive
    • Easy Implementation
    • User Interface