G2 Vendor Directory

Key Survey vs. Constant Contact

A side-by-side comparison based on G2 review data.

MetricKey Survey

by FORM

Constant Contact

by Constant Contact

Overall rating4.54.1
Review count267,625
Ease of use9.18.7
Ease of setup8.68.8
Quality of support8.88.5
Meets requirements9.38.7
NPS66.66666736.489419
Small Business26.9%70.8%
Mid-Market38.5%22.7%
Enterprise34.6%6.5%
Total page views236,083
Total LLM citations225,562

Key Survey

Key Survey by FORM is the industry’s most customizable survey management solution designed to transform customer and team member experiences for good. Easily create surveys with multichannel distribution that include custom end-to-end design options, including colors, fonts, and logos. Then group responses by participant type, region, and custom fields for at-a-glance review and analysis. Use role-based access to get the data you need and open API and integrations to connect survey response with other systems of record.

Pros

    Constant Contact

    Go from prompt to progress with the new Constant Contact Make your business impossible to miss with AI-powered email, social, SMS, and more that drive real growth. Whether you're building your brand from the ground up or managing your marketing across teams, locations, and accounts, we have everything you need to get your business seen. Build in one spot: Describe the marketing assets you want, have them made for you, then customize and review — all in one conversation.

    Pros

    • Ease of Use
    • Easy Creation
    • Email Marketing
    • Simple
    • Helpful
    • User-Friendly