G2 Vendor Directory

Key Survey vs. ArcGIS Survey123

A side-by-side comparison based on G2 review data.

MetricKey Survey

by FORM

ArcGIS Survey123

by Esri

Overall rating4.54.3
Review count2664
Ease of use9.19.3
Ease of setup8.69.3
Quality of support8.88.9
Meets requirements9.38.8
NPS66.66666747.457627
Small Business26.9%25.0%
Mid-Market38.5%45.0%
Enterprise34.6%30.0%
Total page views23430
Total LLM citations21,755

Key Survey

Key Survey by FORM is the industry’s most customizable survey management solution designed to transform customer and team member experiences for good. Easily create surveys with multichannel distribution that include custom end-to-end design options, including colors, fonts, and logos. Then group responses by participant type, region, and custom fields for at-a-glance review and analysis. Use role-based access to get the data you need and open API and integrations to connect survey response with other systems of record.

Pros

    ArcGIS Survey123

    ArcGIS Survey123 provides an end to end, location aware, form-centric data gathering solution. With Survey123 you can design powerful smart forms and leverage them throughout your organization to streamline the way you work. Organizations worldwide use Survey123 to support asset and inventory inspection workflows, perform field damage assessments, support citizen science, crowdsourcing efforts and much more.

    Pros

    • Ease of Use
    • Efficiency
    • Easy Integrations
    • Customization
    • Setup Ease
    • Form Customization