G2 Vendor Directory

Kentico vs. SAP Engagement Cloud (formerly SAP Emarsys)

A side-by-side comparison based on G2 review data.

MetricKentico

by Kentico

SAP Engagement Cloud (formerly SAP Emarsys)

by SAP

Overall rating4.44.2
Review count392666
Ease of use8.78.4
Ease of setup8.27.6
Quality of support8.88.6
Meets requirements8.98.5
NPS6045.9375
Small Business32.5%24.1%
Mid-Market38.6%53.1%
Enterprise28.9%22.8%
Total page views1,4401,440
Total LLM citations5,0295,039

Kentico

One platform, endless possibilities. Kentico is a content management system and commerce platform, with built-in digital marketing and AI capabilities that help deliver personalized customer experiences through websites, microsites, emails, and other digital channels. It consolidates marketing tools to improve efficiency, drive stronger customer engagement, and reach business goals faster. Reduce the complexity of your marketing technologies and take control of your content across your websites, microsites, emails, and other digital channels.

Pros

  • Content Management
  • Ease of Use
  • Features
  • Personalization
  • Customizability
  • Customer Support

SAP Engagement Cloud (formerly SAP Emarsys)

SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth.

Pros

  • Ease of Use
  • Automation
  • Features
  • Helpful
  • Personalization
  • Intuitive