G2 Vendor Directory

Keep In Touch vs. Capsule CRM

A side-by-side comparison based on G2 review data.

MetricKeep In Touch

by ACRIS Services

Capsule CRM

by Capsule

Overall rating4.44.7
Review count11528
Ease of use8.69.5
Ease of setup10.09.4
Quality of support9.09.5
Meets requirements9.09.1
NPS54.54545584.512428
Small Business63.6%93.1%
Mid-Market27.3%6.6%
Enterprise9.1%0.4%
Total page views251,773
Total LLM citations918,728

Keep In Touch

Keep In Touch Builders CRM has been created by ACRIS Services.

Pros

    Capsule CRM

    Capsule CRM is a customer relationship management (CRM) software solution that helps small and medium-sized businesses win more business, keep more clients, and deliver consistently great work. It gives sales, marketing, and service teams one organized place to see every contact, conversation, and deal - so nothing falls through the cracks, and no one's digging through scattered spreadsheets or half-updated tools just to find out where things stand.

    Pros

    • Ease of Use
    • Customer Support
    • User-Friendly
    • Simplicity
    • Task Management
    • Easy Setup