G2 Vendor Directory

Kaspersky Managed Detection and Response vs. Command|Link

A side-by-side comparison based on G2 review data.

MetricKaspersky Managed Detection and Response

by Kaspersky

Command|Link

by CommandLink

Overall rating4.14.8
Review count1422
Ease of use8.89.5
Ease of setup7.99.5
Quality of support8.39.7
Meets requirements8.79.5
NPS38.46153890.909091
Small Business7.1%9.1%
Mid-Market71.4%59.1%
Enterprise21.4%31.8%
Total page views184338
Total LLM citations218181

Kaspersky Managed Detection and Response

Kaspersky Managed Detection and Response is an expert-led service offering round-the clock monitoring, detection, investigation and a rapid response to sophisticated cyberattacks — augmenting existing security controls with human-led detection and global threat intelligence. The service immediately strengthens IT and OT security posture, regardless of your organization’s size or industry.

Pros

    Command|Link

    ONE platform to manage your SD-WAN, UCaaS, CaaS, firewalls, MPLS, network, switches, IP phones, installs, trouble tickets, bills, and network performance across the entire globe Complete control of your technology stack without interference or dependency on vendors Increase agent efficiency and speed up issue resolution using CommandLink's proprietary ITSM Streamline IT support with automated software-enabled support workflows Shape service experiences for employees anywhere with full transparency at the most granular level Make real-time moves, adds, changes without picking up the

    Pros

    • Customer Support
    • Response Time
    • Reliability
    • Robust Support
    • Monitoring
    • Issue Resolution