G2 Vendor Directory

Kaseya VSA vs. Milvus TI

A side-by-side comparison based on G2 review data.

MetricKaseya VSA

by Kaseya

Milvus TI

by Milvus

Overall rating4.04.8
Review count327132
Ease of use8.09.4
Ease of setup7.69.2
Quality of support7.89.3
Meets requirements8.69.5
NPS39.17197592.424242
Small Business52.5%44.7%
Mid-Market41.4%42.4%
Enterprise6.1%12.9%
Total page views8631,093
Total LLM citations7,938319

Kaseya VSA

Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capabilities into a single platform. Kaseya VSA gives your IT Team the ability to automate hundreds of tasks and workflows; manage any device, anywhere, at anytime; and protects every endpoint with enhanced threat detection, automated patch management, and more. VSA capabilities include: Remote Monitoring & Control, Patch Management, Network Monitoring, AV/AM, Process Automation, Backup and more.

Pros

  • Ease of Use
  • User Interface
  • Automation
  • Features
  • Intuitive
  • Task Automation

Milvus TI

O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento.

Pros

  • Asset Management
  • Efficiency
  • Ticket Management
  • Automation
  • Ticketing System
  • Tracking Ease