Kaseya MDR (formerly RocketCyber) vs. Command|Link
A side-by-side comparison based on G2 review data.
| Metric | Kaseya MDR (formerly RocketCyber) | Command|Link |
|---|---|---|
| Overall rating | 4.4 | 4.8 |
| Review count | 65 | 22 |
| Ease of use | 8.7 | 9.5 |
| Ease of setup | 8.5 | 9.5 |
| Quality of support | 8.8 | 9.7 |
| Meets requirements | 8.8 | 9.5 |
| NPS | 67.692308 | 90.909091 |
| Small Business | 81.3% | 9.1% |
| Mid-Market | 17.2% | 59.1% |
| Enterprise | 1.6% | 31.8% |
| Total page views | 476 | 338 |
| Total LLM citations | 189 | 181 |
Kaseya MDR (formerly RocketCyber)
A complete rebuild of RocketCyber, it delivers more powerful protection in a simpler, more modern platform — with 24/7 AI-augmented, human-led threat detection and response across endpoints, firewalls and Microsoft 365, backed by a global SOC operating from Florida and Ireland. And unlike vendors that require you to rip and replace existing security tools, Kaseya MDR integrates with both Kaseya and third-party EDR solutions, so you can maintain protection regardless of your current environment.
- Easy Integrations
- Continuous Monitoring
- Reliability
- Immediate Response
- Alert Management
- Protection Efficiency
Command|Link
ONE platform to manage your SD-WAN, UCaaS, CaaS, firewalls, MPLS, network, switches, IP phones, installs, trouble tickets, bills, and network performance across the entire globe Complete control of your technology stack without interference or dependency on vendors Increase agent efficiency and speed up issue resolution using CommandLink's proprietary ITSM Streamline IT support with automated software-enabled support workflows Shape service experiences for employees anywhere with full transparency at the most granular level Make real-time moves, adds, changes without picking up the
- Customer Support
- Response Time
- Reliability
- Robust Support
- Monitoring
- Issue Resolution