G2 Vendor Directory

Kaseya MDR (formerly RocketCyber) vs. Command|Link

A side-by-side comparison based on G2 review data.

MetricKaseya MDR (formerly RocketCyber)

by Kaseya

Command|Link

by CommandLink

Overall rating4.44.8
Review count6522
Ease of use8.79.5
Ease of setup8.59.5
Quality of support8.89.7
Meets requirements8.89.5
NPS67.69230890.909091
Small Business81.3%9.1%
Mid-Market17.2%59.1%
Enterprise1.6%31.8%
Total page views476338
Total LLM citations189181

Kaseya MDR (formerly RocketCyber)

A complete rebuild of RocketCyber, it delivers more powerful protection in a simpler, more modern platform — with 24/7 AI-augmented, human-led threat detection and response across endpoints, firewalls and Microsoft 365, backed by a global SOC operating from Florida and Ireland. And unlike vendors that require you to rip and replace existing security tools, Kaseya MDR integrates with both Kaseya and third-party EDR solutions, so you can maintain protection regardless of your current environment.

Pros

  • Easy Integrations
  • Continuous Monitoring
  • Reliability
  • Immediate Response
  • Alert Management
  • Protection Efficiency

Command|Link

ONE platform to manage your SD-WAN, UCaaS, CaaS, firewalls, MPLS, network, switches, IP phones, installs, trouble tickets, bills, and network performance across the entire globe Complete control of your technology stack without interference or dependency on vendors Increase agent efficiency and speed up issue resolution using CommandLink's proprietary ITSM Streamline IT support with automated software-enabled support workflows Shape service experiences for employees anywhere with full transparency at the most granular level Make real-time moves, adds, changes without picking up the

Pros

  • Customer Support
  • Response Time
  • Reliability
  • Robust Support
  • Monitoring
  • Issue Resolution