Kaseya BMS vs. Vivantio
A side-by-side comparison based on G2 review data.
| Metric | Kaseya BMS | Vivantio |
|---|---|---|
| Overall rating | 4.3 | 4.3 |
| Review count | 41 | 295 |
| Ease of use | 8.6 | 8.8 |
| Ease of setup | 8.4 | 8.4 |
| Quality of support | 8.1 | 9.2 |
| Meets requirements | 8.8 | 8.9 |
| NPS | 60 | 51.70068 |
| Small Business | 78.0% | 14.6% |
| Mid-Market | 19.5% | 57.3% |
| Enterprise | 2.4% | 28.1% |
| Total page views | 128 | 506 |
| Total LLM citations | 247 | 484 |
Kaseya BMS
Kaseya BMS is a next-generation business management solution that was built specifically to help MSPs spend more time selling and delivering services, and less time on non-revenue-generating tasks like billing and project management. BMS’s scalable, open, cloud-based architecture means you can: Define & deploy new services rapidly Manage client IT projects effectively Monitor service delivery with 360o visibility
- Efficiency
- Automation
- Ticket Management
- Ease of Use
- Simple
- Integrations
Vivantio
Vivantio is service management software that helps IT teams, service desks, and customer support teams implement quickly, scale efficiently, and adapt workflows without added complexity. Vivantio helps service teams manage complexity without adding more of it. Built for IT service management, customer service operations, and enterprise service delivery, Vivantio gives teams the structure, flexibility, and visibility they need to improve service over time.
- Ease of Use
- Efficiency
- Customization
- Customizability
- Features
- Customer Support