Kaseya BMS vs. TOPdesk
A side-by-side comparison based on G2 review data.
| Metric | Kaseya BMS | TOPdesk |
|---|---|---|
| Overall rating | 4.3 | 4.1 |
| Review count | 41 | 30 |
| Ease of use | 8.6 | 8.3 |
| Ease of setup | 8.4 | 7.7 |
| Quality of support | 8.1 | 9.0 |
| Meets requirements | 8.8 | 8.8 |
| NPS | 60 | 42.857143 |
| Small Business | 78.0% | 20.0% |
| Mid-Market | 19.5% | 43.3% |
| Enterprise | 2.4% | 36.7% |
| Total page views | 128 | 251 |
| Total LLM citations | 247 | 1,529 |
Kaseya BMS
Kaseya BMS is a next-generation business management solution that was built specifically to help MSPs spend more time selling and delivering services, and less time on non-revenue-generating tasks like billing and project management. BMS’s scalable, open, cloud-based architecture means you can: Define & deploy new services rapidly Manage client IT projects effectively Monitor service delivery with 360o visibility
- Efficiency
- Automation
- Ticket Management
- Ease of Use
- Simple
- Integrations
TOPdesk
TOPdesk is an award-winning developer and provider of service management solutions that enable medium, large and multinational organisations to manage their IT, Facilities Management, and HR help desks. TOPdesk seamlessly integrates multiple support processes in a single system facilitating collaboration amongst departments and delivering better customer service with Shared Service Management. Offered on-premises or as SaaS, TOPdesk's ITIL-aligned solution optimises services with a user-friendly application, expert consultants and knowledgeable support team.
- Features
- Asset Management
- Automation
- Reporting
- Ease of Use
- Intuitive