G2 Vendor Directory

Kaseya BMS vs. Milvus TI

A side-by-side comparison based on G2 review data.

MetricKaseya BMS

by Kaseya

Milvus TI

by Milvus

Overall rating4.34.8
Review count41132
Ease of use8.69.4
Ease of setup8.49.2
Quality of support8.19.3
Meets requirements8.89.5
NPS6092.424242
Small Business78.0%44.7%
Mid-Market19.5%42.4%
Enterprise2.4%12.9%
Total page views1281,093
Total LLM citations247319

Kaseya BMS

Kaseya BMS is a next-generation business management solution that was built specifically to help MSPs spend more time selling and delivering services, and less time on non-revenue-generating tasks like billing and project management. BMS’s scalable, open, cloud-based architecture means you can: Define & deploy new services rapidly Manage client IT projects effectively Monitor service delivery with 360o visibility

Pros

  • Efficiency
  • Automation
  • Ticket Management
  • Ease of Use
  • Simple
  • Integrations

Milvus TI

O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento.

Pros

  • Asset Management
  • Efficiency
  • Ticket Management
  • Automation
  • Ticketing System
  • Tracking Ease