G2 Vendor Directory

JustFOIA vs. CivicPlus NextRequest

A side-by-side comparison based on G2 review data.

MetricJustFOIA

by MCCi

CivicPlus NextRequest

by CivicPlus

Overall rating4.94.8
Review count3313
Ease of use9.59.4
Ease of setup9.79.8
Quality of support9.89.7
Meets requirements9.79.6
NPS93.93939492.307692
Small Business18.8%7.7%
Mid-Market68.8%46.2%
Enterprise12.5%46.2%
Total page views437167
Total LLM citations1,245801

JustFOIA

With JustFOIA, managing records requests has never been easier! This flexible and configurable solution walks you through every step of the way - from intake to delivery. Automation capabilities save time on tedious tasks like reminders, communication with requesters/responders, and redaction - just to name a few. It's no wonder why public sector agencies across the nation choose JustFOIA as their go-to records requests software!

Pros

  • Customer Support
  • Reliability
  • Product Quality
  • Diverse Solutions
  • Ease of Use
  • Efficiency

CivicPlus NextRequest

NextRequest by CivicPlus streamlines the records request workflow, allowing for swift receipt, routing, and release of records through an all-in-one, modern online portal. Our open records request software increases efficiency, maintains compliance, and reduces risk, all while fostering resident trust.​

Pros