G2 Vendor Directory

CivicPlus NextRequest

by CivicPlus

13

Reviews

4.8

Star rating

#7

Rank in Public Records Management

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for CivicPlus NextRequest.

      Page views and citations · CivicPlus NextRequest

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from CivicPlus NextRequest.

      Key stats

      —

      92

      Mid-Market

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business7.7%
      Mid-Market46.2%
      Enterprise46.2%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use9.4
      Ease of Setup9.8
      Quality of Support9.7
      Meets Requirements9.6

      What reviewers say

      Does what we need it to do.

      4.0

      “It's a friendly software to catalog, collaboratively address and store responses to information requests.”

      Systems Analyst / Data Programmer

      Good Public Records Act (PRA) Request management system for govermentments

      5.0

      “I particularly appreciate being able to set my preferences to get the once daily email summary showing all activity for my requests. As a manager overseeing the requests, but not being directly involved with gathering the documents, it’s a great way for me to track deadlines.”

      Administrative Services Officer, Housing & Community Services Dept.

      Easy to use and incredibly helpful

      5.0

      “We love how customizable everything is as well as the ease of use. It makes all of our requests easier to process and track. With multiple people in the office working on requests ease of communication is incredibly important and NextRequest makes that possible. Our customers enj”

      Office & Administrative Specialist, Senior