G2 Vendor Directory

jrni vs. Microsoft Bookings

A side-by-side comparison based on G2 review data.

Metricjrni

by JRNI

Microsoft Bookings

by Microsoft

Overall rating4.63.8
Review count2337
Ease of use9.27.8
Ease of setup8.58.0
Quality of support9.57.6
Meets requirements8.88.5
NPS82.60869626.470588
Small Business8.7%56.8%
Mid-Market39.1%27.0%
Enterprise52.2%16.2%
Total page views183160
Total LLM citations306966

jrni

jrni is the in-person experience platform for enterprise brands. We help leading retailers, financial services providers, educational institutions, and more convert more of their foot traffic and digital traffic into revenue-driving interactions; through smart, scalable appointment scheduling, queue management, and event booking. Our platform replaces siloed tools with one unified solution for engaging customers in the moments that matter; whether it’s a one-to-one consultation, a one-to-many event, or an optimized walk-in experience.

Pros

  • Customer Support
  • Customer Service
  • Helpful
  • Responsive Support
  • Appointment Management
  • Integrations

Microsoft Bookings

Microsoft Bookings is an online scheduling tool designed to simplify the process of organizing and managing appointments for businesses and their clients. Integrated within the Microsoft 365 suite, Bookings offers a user-friendly web-based interface that allows customers to book appointments at their convenience, reducing the need for back-and-forth communication. By syncing seamlessly with Outlook calendars, it ensures real-time availability updates, minimizing the risk of double bookings and scheduling conflicts.

Pros

  • Appointment Management
  • Easy Scheduling
  • Automatic Scheduling
  • Ease of Use