G2 Vendor Directory

jrni vs. Jotform

A side-by-side comparison based on G2 review data.

Metricjrni

by JRNI

Jotform

by Jotform

Overall rating4.64.6
Review count235,792
Ease of use9.29.3
Ease of setup8.59.2
Quality of support9.58.9
Meets requirements8.89.3
NPS82.60869678.793419
Small Business8.7%75.1%
Mid-Market39.1%21.0%
Enterprise52.2%3.9%
Total page views18314,937
Total LLM citations30655,800

jrni

jrni is the in-person experience platform for enterprise brands. We help leading retailers, financial services providers, educational institutions, and more convert more of their foot traffic and digital traffic into revenue-driving interactions; through smart, scalable appointment scheduling, queue management, and event booking. Our platform replaces siloed tools with one unified solution for engaging customers in the moments that matter; whether it’s a one-to-one consultation, a one-to-many event, or an optimized walk-in experience.

Pros

  • Customer Support
  • Customer Service
  • Helpful
  • Responsive Support
  • Appointment Management
  • Integrations

Jotform

Trusted by more than 35 million users worldwide, Jotform is an AI-powered online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any device. With an intuitive drag-and-drop interface, Jotform makes it simple for anyone to build professional, mobile-responsive forms without writing a single line of code. As a fully no-code platform, Jotform empowers users to automate workflows, streamline data collection, and digitize processes.

Pros

  • Ease of Use
  • Simple
  • Ease of Creation
  • User-Friendly
  • Features
  • Form Creation