G2 Vendor Directory

jrni vs. Acuity Scheduling

A side-by-side comparison based on G2 review data.

Metricjrni

by JRNI

Acuity Scheduling

by Squarespace

Overall rating4.64.6
Review count23411
Ease of use9.29.2
Ease of setup8.59.0
Quality of support9.59.3
Meets requirements8.89.4
NPS82.60869675.373134
Small Business8.7%91.0%
Mid-Market39.1%6.8%
Enterprise52.2%2.2%
Total page views1831,149
Total LLM citations30634,172

jrni

jrni is the in-person experience platform for enterprise brands. We help leading retailers, financial services providers, educational institutions, and more convert more of their foot traffic and digital traffic into revenue-driving interactions; through smart, scalable appointment scheduling, queue management, and event booking. Our platform replaces siloed tools with one unified solution for engaging customers in the moments that matter; whether it’s a one-to-one consultation, a one-to-many event, or an optimized walk-in experience.

Pros

  • Customer Support
  • Customer Service
  • Helpful
  • Responsive Support
  • Appointment Management
  • Integrations

Acuity Scheduling

Acuity Scheduling is an online appointment scheduling platform from Squarespace, Inc., the design-driven software company headquartered in New York City. Founded in 2006 and acquired by Squarespace in 2019, Acuity powers client booking for solo professionals, teams, and service-based businesses, and is used by customers worldwide. It can be used on its own or integrated directly with a Squarespace website. Acuity gives businesses a customizable, shareable booking page where clients view real-time availability and schedule appointments themselves.

Pros

  • Ease of Use
  • User-Friendly
  • Scheduling Ease
  • Scheduling
  • Scheduling Efficiency
  • Calendar Integration