Threads vs. DevRev
A side-by-side comparison based on G2 review data.
| Metric | Threads | DevRev |
|---|---|---|
| Overall rating | 4.3 | 4.3 |
| Review count | 13 | 210 |
| Ease of use | 9.0 | 8.7 |
| Ease of setup | 9.0 | 8.3 |
| Quality of support | 9.0 | 9.1 |
| Meets requirements | 8.8 | 8.6 |
| NPS | 61.538462 | 58.173077 |
| Small Business | 23.1% | 34.1% |
| Mid-Market | 61.5% | 53.4% |
| Enterprise | 15.4% | 12.5% |
| Total page views | 393 | 1,719 |
| Total LLM citations | 1,247 | 11,712 |
Threads
Threads is a cloud based application that records your entire organisation's emails and phone calls and allows you to view, share and investigate them in an easy to use, familiar interface.
- User Interface
- Ease of Use
- Integrations
- Helpful
- Features
- Implementation Ease
DevRev
DevRev Computer is an AI-powered work platform that connects structured data (CRM records, tickets, log data) and unstructured data (documents, emails, meeting notes) into a unified knowledge graph. Data is synced from existing tools through a connector layer called AirSync. Computer searches across all connected systems, takes actions on behalf of users, automates workflows, and generates insights grounded in business context. It supports automated ticket resolution, customer account research, sales pipeline analysis, and cross-team reporting through purpose-built apps and custom AI agents.
- Ease of Use
- Efficiency
- Features
- Helpful
- Insights
- Customer Support