G2 Vendor Directory

Joy Loyalty vs. Xoxoday

A side-by-side comparison based on G2 review data.

MetricJoy Loyalty

by Joy

Xoxoday

by Xoxoday

Overall rating4.84.6
Review count761,575
Ease of use9.19.4
Ease of setup8.99.3
Quality of support9.99.3
Meets requirements9.29.3
NPS93.24324379.147541
Small Business93.3%16.3%
Mid-Market6.7%37.2%
Enterprise0.0%46.6%
Total page views8303,081
Total LLM citations1,3879,695

Joy Loyalty

Joy is the loyalty platform for ambitious Shopify brands, built for power and flexibility. It is free for up to 250 orders a month, with points, referrals, and the loyalty widget included. Joy rewards Instagram comments, story mentions, and DMs automatically. Customers redeem points and store credit in cart, at checkout, and on POS, with passes in Apple and Google Wallet. Widget and loyalty page ship in 8 languages. Paid membership, VIP tiers, and a rule engine shape any program.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Setup Ease
  • Features
  • User Interface

Xoxoday

Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosys, Capgemini, AT&T, H&M, and more, that help them engage and retain their employees, customers, and partners. With $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact - boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Rewards
  • Appreciation
  • Rewards System