G2 Vendor Directory

Joy Loyalty vs. Talkable

A side-by-side comparison based on G2 review data.

MetricJoy Loyalty

by Joy

Talkable

by Talkable

Overall rating4.84.5
Review count7659
Ease of use9.18.5
Ease of setup8.98.9
Quality of support9.99.5
Meets requirements9.29.2
NPS93.24324369.491525
Small Business93.3%28.1%
Mid-Market6.7%66.7%
Enterprise0.0%5.3%
Total page views830423
Total LLM citations1,387834

Joy Loyalty

Joy is the loyalty platform for ambitious Shopify brands, built for power and flexibility. It is free for up to 250 orders a month, with points, referrals, and the loyalty widget included. Joy rewards Instagram comments, story mentions, and DMs automatically. Customers redeem points and store credit in cart, at checkout, and on POS, with passes in Apple and Google Wallet. Widget and loyalty page ship in 8 languages. Paid membership, VIP tiers, and a rule engine shape any program.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Setup Ease
  • Features
  • User Interface

Talkable

Talkable’s marketing technology empowers e-commerce brands to acquire & retain high-value customers through referral & loyalty marketing programs. As a single-source solution for your referral marketing and loyalty marketing needs, brands are able to create seamless user experiences designed to increase brand engagement and build brand affinity. For both referral and loyalty solutions, Talkable offers comprehensive segmentation capabilities, a built-in A/B testing suite, and best-in-class fraud prevention intelligence.

Pros

  • Customer Support
  • Features
  • Ease of Use
  • Helpful
  • Referral Programs
  • Campaign Management