Joy Loyalty vs. Open Loyalty
A side-by-side comparison based on G2 review data.
| Metric | Joy Loyalty | Open Loyalty |
|---|---|---|
| Overall rating | 4.8 | 4.7 |
| Review count | 76 | 16 |
| Ease of use | 9.1 | 8.9 |
| Ease of setup | 8.9 | 8.9 |
| Quality of support | 9.9 | 9.7 |
| Meets requirements | 9.2 | 9.0 |
| NPS | 93.243243 | 81.25 |
| Small Business | 93.3% | 28.6% |
| Mid-Market | 6.7% | 71.4% |
| Enterprise | 0.0% | 0.0% |
| Total page views | 830 | 203 |
| Total LLM citations | 1,387 | 1,119 |
Joy Loyalty
Joy is the loyalty platform for ambitious Shopify brands, built for power and flexibility. It is free for up to 250 orders a month, with points, referrals, and the loyalty widget included. Joy rewards Instagram comments, story mentions, and DMs automatically. Customers redeem points and store credit in cart, at checkout, and on POS, with passes in Apple and Google Wallet. Widget and loyalty page ship in 8 languages. Paid membership, VIP tiers, and a rule engine shape any program.
- Customer Support
- Ease of Use
- Helpful
- Setup Ease
- Features
- User Interface
Open Loyalty
Open Loyalty is your enterprise loyalty technology partner, focused on growing CLV and Profit Margin through a gamified loyalty engine, API-first technology, and loyalty program expertise drawn from 100+ successfully implemented loyalty programs - helping you build lasting customer habits, not just short-term sales spikes. Every year, Open Loyalty helps generate $4B+ in revenue through gamified loyalty programs.
- Loyalty Programs
- Features
- Customer Support
- Easy Integrations
- Sales Growth
- Ease of Use