G2 Vendor Directory

Joy Loyalty vs. LevelUp

A side-by-side comparison based on G2 review data.

MetricJoy Loyalty

by Joy

LevelUp

by LevelUp

Overall rating4.84.3
Review count7617
Ease of use9.19.3
Ease of setup8.97.9
Quality of support9.98.6
Meets requirements9.28.8
NPS93.24324362.5
Small Business93.3%56.3%
Mid-Market6.7%31.3%
Enterprise0.0%12.5%
Total page views830152
Total LLM citations1,387377

Joy Loyalty

Joy is the loyalty platform for ambitious Shopify brands, built for power and flexibility. It is free for up to 250 orders a month, with points, referrals, and the loyalty widget included. Joy rewards Instagram comments, story mentions, and DMs automatically. Customers redeem points and store credit in cart, at checkout, and on POS, with passes in Apple and Google Wallet. Widget and loyalty page ship in 8 languages. Paid membership, VIP tiers, and a rule engine shape any program.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Setup Ease
  • Features
  • User Interface

LevelUp

Enable customers to pay with their phones at your store locations. Leverage LevelUp's already-built POS integrations for free to enable a seamlessly integrated payment workflow. Reward your users when they achieve goals in your app by sending them LevelUp Credit for specific merchants.

Pros