G2 Vendor Directory

Joy Loyalty vs. impact.com

A side-by-side comparison based on G2 review data.

MetricJoy Loyalty

by Joy

impact.com

by Impact

Overall rating4.84.4
Review count762,758
Ease of use9.18.5
Ease of setup8.98.4
Quality of support9.98.6
Meets requirements9.28.8
NPS93.24324360.274481
Small Business93.3%78.0%
Mid-Market6.7%17.2%
Enterprise0.0%4.8%
Total page views83010,871
Total LLM citations1,38731,769

Joy Loyalty

Joy is the loyalty platform for ambitious Shopify brands, built for power and flexibility. It is free for up to 250 orders a month, with points, referrals, and the loyalty widget included. Joy rewards Instagram comments, story mentions, and DMs automatically. Customers redeem points and store credit in cart, at checkout, and on POS, with passes in Apple and Google Wallet. Widget and loyalty page ship in 8 languages. Paid membership, VIP tiers, and a rule engine shape any program.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Setup Ease
  • Features
  • User Interface

impact.com

Managing partnerships across multiple platforms kills efficiency and growth potential. impact.com eliminates this friction with the only comprehensive platform that unifies affiliate, creator, and advocacy programs. Access 250K+ quality partners, automate manual tasks, and track true incremental value—all while our expert team handles the heavy lifting from migration to optimization.

Pros

  • Ease of Use
  • Features
  • User Interface
  • Affiliate Marketing
  • Helpful
  • Easy Setup