G2 Vendor Directory

Joy Loyalty vs. Gameball

A side-by-side comparison based on G2 review data.

MetricJoy Loyalty

by Joy

Gameball

by Gameball

Overall rating4.84.5
Review count7621
Ease of use9.18.8
Ease of setup8.98.1
Quality of support9.99.8
Meets requirements9.28.5
NPS93.24324357.142857
Small Business93.3%19.0%
Mid-Market6.7%71.4%
Enterprise0.0%9.5%
Total page views830749
Total LLM citations1,387947

Joy Loyalty

Joy is the loyalty platform for ambitious Shopify brands, built for power and flexibility. It is free for up to 250 orders a month, with points, referrals, and the loyalty widget included. Joy rewards Instagram comments, story mentions, and DMs automatically. Customers redeem points and store credit in cart, at checkout, and on POS, with passes in Apple and Google Wallet. Widget and loyalty page ship in 8 languages. Paid membership, VIP tiers, and a rule engine shape any program.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Setup Ease
  • Features
  • User Interface

Gameball

Gameball is a customer loyalty and gamification platform for retail, ecommerce, food and beverage, and app-based brands. It helps businesses increase repeat purchases, customer retention, and lifetime value by turning one-time buyers into loyal customers. With Gameball, brands build and run loyalty programs with points, tiers, cashback, coupons, and rewards. They also run referral programs and gamified campaigns such as spin-the-wheel, challenges, and surveys. Programs work across online and offline channels, so points earned in-store and on web or mobile apps sync into one customer profile.

Pros

  • Helpful
  • Campaign Management
  • Data Analytics
  • Features
  • Sales Growth
  • Analytics