G2 Vendor Directory

Joy Loyalty vs. Froonze Loyalty

A side-by-side comparison based on G2 review data.

MetricJoy Loyalty

by Joy

Froonze Loyalty

by Froonze

Overall rating4.84.9
Review count7613
Ease of use9.19.6
Ease of setup8.99.6
Quality of support9.99.9
Meets requirements9.29.4
NPS93.243243100
Small Business93.3%92.3%
Mid-Market6.7%7.7%
Enterprise0.0%0.0%
Total page views830423
Total LLM citations1,387132

Joy Loyalty

Joy is the loyalty platform for ambitious Shopify brands, built for power and flexibility. It is free for up to 250 orders a month, with points, referrals, and the loyalty widget included. Joy rewards Instagram comments, story mentions, and DMs automatically. Customers redeem points and store credit in cart, at checkout, and on POS, with passes in Apple and Google Wallet. Widget and loyalty page ship in 8 languages. Paid membership, VIP tiers, and a rule engine shape any program.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Setup Ease
  • Features
  • User Interface

Froonze Loyalty

Froonze is a Shopify Loyalty and Rewards Program app with one simple goal - help you grow! We provide essential tools that let you engage with your customers and increase sales. Our pricing plans are the simplest and most transparent in the market. You won’t find yourself in a situation where you need to upgrade to a ridiculously expensive plan just to enable a small feature. Our customer support is second to none! That’s how we were able to keep the perfect 5-star rating in the Shopify app store.

Pros

  • Ease of Use
  • Rewards Program
  • Customer Support
  • Loyalty Programs
  • Features
  • Rewards System