G2 Vendor Directory

JourneyTrack.io vs. Act-On

A side-by-side comparison based on G2 review data.

MetricJourneyTrack.io

by JourneyTrack

Act-On

by Act-On Software

Overall rating4.84.1
Review count211,071
Ease of use9.48.3
Ease of setup9.68.0
Quality of support10.08.9
Meets requirements9.08.4
NPS85.71428641.456311
Small Business33.3%39.0%
Mid-Market9.5%49.4%
Enterprise57.1%11.6%
Total page views145974
Total LLM citations8514,432

JourneyTrack.io

JourneyTrack is an AI-powered customer journey management and decision intelligence platform that helps organizations understand, manage, govern, and improve customer journeys at scale. It gives CX teams a centralized system for connecting journeys, personas, insights, metrics, opportunities, and actions so they can move beyond simply mapping experiences to making better, evidence-based decisions about what to improve and why.

Pros

  • Customer Support
  • Team Collaboration
  • Flexibility
  • Real-Time Collaboration
  • Time-saving
  • Navigation Ease

Act-On

Act-On Software is a Marketing Automation Platform that provides solutions to empower marketers to engage marketing targets at every step of the customer lifecycle. Act-On makes customer data actionable so marketers can dream big and build smart, effective marketing automation programs to grow their businesses and generate higher customer lifetime value – all with the fastest time-to-value. Get a Demo: https://act-on.com/demo/ Act-On empowers marketers to: • Grow and expand their businesses at scale through B2B demand generation, B2C sales and transactions, and customer marketing features.

Pros

  • Ease of Use
  • Customer Support
  • Email Marketing
  • Email Management
  • Integrations
  • Helpful