G2 Vendor Directory

Jotform Workflows vs. Zapier

A side-by-side comparison based on G2 review data.

MetricJotform Workflows

by Jotform

Zapier

by Zapier

Overall rating4.54.5
Review count6892,088
Ease of use8.98.8
Ease of setup8.78.8
Quality of support8.58.6
Meets requirements8.89.1
NPS67.10526369.394673
Small Business68.1%71.3%
Mid-Market28.2%24.2%
Enterprise3.7%4.5%
Total page views1,7868,346
Total LLM citations4,273102,803

Jotform Workflows

Jotform Workflows is a powerful no-code automation platform that makes it easy to streamline, manage, and optimize your business processes from end to end. Using an intuitive drag-and-drop builder, you can design custom workflows that match your exact needs — whether you’re routing approvals, collecting payments, assigning tasks, or automating repetitive steps across your organization. Jotform Workflows eliminates manual work, reduces errors, and helps teams move faster by keeping every process consistent, transparent, and fully automated.

Pros

  • Ease of Use
  • Automation
  • Form Creation
  • Easy Integrations
  • Process Automation
  • Customization

Zapier

Zapier is the #1 workflow automation platform for businesses that want to grow faster by maximizing the efficiency of their teams, tools, and processes without relying on development teams. With our new visual editor, free Filter and Formatter tasks for more control, and reduced task-based pricing, you're going love automating with Zapier. It's free to sign up — no credit card required — and creating your first workflow, what we call a "Zap," is just a few clicks away.

Pros

  • Ease of Use
  • Automation
  • Integrations
  • Easy Integrations
  • Integration Capabilities
  • Time-saving