G2 Vendor Directory

Jitsi vs. Dialpad Connect

A side-by-side comparison based on G2 review data.

MetricJitsi

by 8x8

Dialpad Connect

by Dialpad

Overall rating4.34.4
Review count2324,216
Ease of use9.19.2
Ease of setup8.89.1
Quality of support8.28.7
Meets requirements8.99.1
NPS49.75609858.479388
Small Business63.6%57.6%
Mid-Market30.7%32.8%
Enterprise5.8%9.6%
Total page views1,2483,520
Total LLM citations6,19320,955

Jitsi

Jitsi Meet is a set of Open Source projects which empower users to use and deploy video conferencing platforms with state-of-the-art video quality and features. For Jitsi Meet installation, configuration, customization, deployment, auto scaling, maintenance, and commercial support. Contact here: https://meetrix.io/contact-us Jitsi Meet is a free, open-source video conferencing platform that allows users to create and join online meetings with ease.

Pros

  • Ease of Use
  • Easy Setup
  • Reliability
  • Security
  • Simplicity
  • Audio Quality

Dialpad Connect

Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items

Pros

  • Ease of Use
  • Call Management
  • Helpful
  • Call Recording
  • Features
  • Voice Transcription