Jira vs. Smartsheet
A side-by-side comparison based on G2 review data.
| Metric | Jira | Smartsheet |
|---|---|---|
| Overall rating | 4.3 | 4.4 |
| Review count | 8,039 | 22,895 |
| Ease of use | 8.4 | 8.6 |
| Ease of setup | 8.3 | 8.5 |
| Quality of support | 8.6 | 8.5 |
| Meets requirements | 9.0 | 8.7 |
| NPS | 55.825814 | 58.238674 |
| Small Business | 23.8% | 33.7% |
| Mid-Market | 43.6% | 41.3% |
| Enterprise | 32.6% | 25.0% |
| Total page views | 37,199 | 16,584 |
| Total LLM citations | 50,265 | 51,029 |
Jira
Jira provides a collaborative space to align on goals and priorities, track and collaborate on work, and gain valuable insights that drive better outcomes for your teams. Every team in your organization — from product to marketing and beyond — is empowered with the flexibility to work the way they want. And by seamlessly bringing that work together, Jira allows you to manage projects cohesively in one place. - From short projects to large cross-functional programs, break big ideas down into achievable steps.
- Ease of Use
- Project Management
- Task Tracking
- Features
- Task Management
- Integrations
Smartsheet
Smartsheet revolutionizes how you manage projects, portfolios, and processes. The Smartsheet AI-powered platform delivers adaptability, sophisticated experiences, and enterprise-grade rigor to support work across industries — from service delivery to construction, clinical trials, and marketing campaigns. Designed to meet demanding requirements, it helps organizations drive efficiency, accelerate innovation, and stay competitive. Over 85% of Fortune 500 companies trust Smartsheet to align their resources to improve efficiency, agility, and collaboration in today’s ever-changing world of work.
- Ease of Use
- Project Management
- Team Collaboration
- Project Tracking
- Automation
- Organization