G2 Vendor Directory

Jane vs. Luma Health

A side-by-side comparison based on G2 review data.

MetricJane

by Jane Software

Luma Health

by Luma Health

Overall rating4.04.8
Review count1984
Ease of use8.59.5
Ease of setup8.49.1
Quality of support8.69.6
Meets requirements8.09.6
NPS52.94117688.888889
Small Business89.5%38.1%
Mid-Market5.3%56.0%
Enterprise5.3%6.0%
Total page views383568
Total LLM citations6,1265,924

Jane

Cloud-based booking platform which helps clinics with workflow management, practitioner management, scheduling, billing, patient record keeping, and documentation.

Pros

  • Ease of Use
  • Customer Support
  • Patient Communication
  • User Interface
  • Intuitive Use
  • Patient Care

Luma Health

Luma was founded on the idea that healthcare should work better for all. Our solutions eliminate bottlenecks in the patient journey to make health systems more efficient – from scheduling and care coordination to AI fax processing. Headquartered in San Francisco, Luma serves more than 1,000 healthcare organizations in the United States, Canada, and the United Kingdom. Luma supports the care journeys of more than 100 million patients.

Pros

  • Ease of Use
  • Texting Feature
  • Texting Communication
  • Messaging Management
  • Customer Communication
  • Patient Communication