G2 Vendor Directory

Jabra Headsets And Speakerphones vs. Tenfold

A side-by-side comparison based on G2 review data.

MetricJabra Headsets And Speakerphones

by Jabra

Tenfold

by LivePerson

Overall rating4.54.5
Review count33172
Ease of use9.89.4
Ease of setup9.69.2
Quality of support9.09.1
Meets requirements9.19.0
NPS73.33333368.263473
Small Business24.2%27.9%
Mid-Market33.3%41.9%
Enterprise42.4%30.2%
Total page views6745
Total LLM citations138132

Jabra Headsets And Speakerphones

Provide your customers with an exceptional experience while equipping your agent with intelligent audio solutions from Jabra. Our fully-integrated solution for Genesys Cloud increases agent productivity and improves the overall customer experience.

Pros

  • Features Variety
  • Ease of Use

Tenfold

Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to your CRM; uplevel your customer experience with an agent screen pop that immediately IDs the customer and surfaces the relevant context; and compress agent workflows to drive additional productivity.

Pros

  • Integrations
  • Tools
  • Accuracy of Information
  • Salesforce Integration
  • Call Management
  • User Interface