G2 Vendor Directory

Ivanti ITSM vs. Workwize

A side-by-side comparison based on G2 review data.

MetricIvanti ITSM

by Ivanti

Workwize

by Workwize

Overall rating4.04.2
Review count32425
Ease of use8.18.6
Ease of setup7.48.5
Quality of support8.18.8
Meets requirements8.68.4
NPS30.74433752
Small Business14.7%24.0%
Mid-Market33.2%56.0%
Enterprise52.0%20.0%
Total page views1,0391,033
Total LLM citations1533,584

Ivanti ITSM

Ivanti Neurons for ITSM delivers modern, AI‑powered service management that transforms how organizations operate. By combining intelligent automation, predictive insights, and unified IT and security workflows, it accelerates resolutions, enhances productivity, and reduces operational risk. With capabilities that span discovery, incident and request management, automated task orchestration, and real‑time performance measurement, Ivanti Neurons for ITSM helps teams streamline processes, improve user experiences, and achieve meaningful IT and business outcomes, from lowering costs and expanding

Pros

  • Customization
  • Integrations
  • Customizability
  • Flexibility
  • Reporting
  • Setup Ease

Workwize

Workwize is the global IT hardware lifecycle management platform, named a Representative Vendor in the 2026 Gartner® Market Guide for Hardware Asset Management Tools. Built for IT teams managing distributed and remote workforces, Workwize automates the full IT asset lifecycle. Designed for global scalability, Workwize enables IT managers to autonomously manage the entire IT asset lifecycle. Workwize provides IT managers with the tools necessary to autonomously oversee the entire lifecycle of IT assets, from procurement and deployment to retrieval and decommissioning.

Pros

  • Integrations
  • Time Saving
  • Application Integration
  • Ease of Use
  • Centralization
  • Communication