G2 Vendor Directory

Ivanti ITSM vs. USU Software Asset Management

A side-by-side comparison based on G2 review data.

MetricIvanti ITSM

by Ivanti

USU Software Asset Management

by USU

Overall rating4.04.5
Review count32442
Ease of use8.18.5
Ease of setup7.48.3
Quality of support8.19.1
Meets requirements8.68.8
NPS30.74433773.170732
Small Business14.7%26.2%
Mid-Market33.2%14.3%
Enterprise52.0%59.5%
Total page views1,039247
Total LLM citations15394

Ivanti ITSM

Ivanti Neurons for ITSM delivers modern, AI‑powered service management that transforms how organizations operate. By combining intelligent automation, predictive insights, and unified IT and security workflows, it accelerates resolutions, enhances productivity, and reduces operational risk. With capabilities that span discovery, incident and request management, automated task orchestration, and real‑time performance measurement, Ivanti Neurons for ITSM helps teams streamline processes, improve user experiences, and achieve meaningful IT and business outcomes, from lowering costs and expanding

Pros

  • Customization
  • Integrations
  • Customizability
  • Flexibility
  • Reporting
  • Setup Ease

USU Software Asset Management

USU is a software provider headquartered in Möglingen, Germany, specializing in solutions designed to enhance operational efficiency and financial management for mid-market and enterprise organizations across North America and Europe. The company’s offerings cater to various stakeholder groups, including IT, Finance, Procurement, Customer Service, and Cloud Operations. By providing system-wide visibility and reducing costs, USU empowers organizations to effectively navigate the complexities of hybrid and multi-cloud environments.

Pros

  • Product Quality
  • Ease of Use
  • Data Management
  • Integrations
  • Monitoring
  • Automation