Ivanti ITSM vs. TeamViewer
A side-by-side comparison based on G2 review data.
| Metric | Ivanti ITSM | TeamViewer |
|---|---|---|
| Overall rating | 4.0 | 4.5 |
| Review count | 324 | 4,213 |
| Ease of use | 8.1 | 9.2 |
| Ease of setup | 7.4 | 9.2 |
| Quality of support | 8.1 | 8.8 |
| Meets requirements | 8.6 | 9.2 |
| NPS | 30.744337 | 68.368587 |
| Small Business | 14.7% | 43.5% |
| Mid-Market | 33.2% | 35.7% |
| Enterprise | 52.0% | 20.7% |
| Total page views | 1,039 | 5,671 |
| Total LLM citations | 153 | 32,549 |
Ivanti ITSM
Ivanti Neurons for ITSM delivers modern, AI‑powered service management that transforms how organizations operate. By combining intelligent automation, predictive insights, and unified IT and security workflows, it accelerates resolutions, enhances productivity, and reduces operational risk. With capabilities that span discovery, incident and request management, automated task orchestration, and real‑time performance measurement, Ivanti Neurons for ITSM helps teams streamline processes, improve user experiences, and achieve meaningful IT and business outcomes, from lowering costs and expanding
- Customization
- Integrations
- Customizability
- Flexibility
- Reporting
- Setup Ease
TeamViewer
TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe.
- Ease of Use
- Remote Access
- Remote Control
- Easy Access
- Remote Work
- Remote Support