G2 Vendor Directory

Ivanti ITSM vs. Tanium

A side-by-side comparison based on G2 review data.

MetricIvanti ITSM

by Ivanti

Tanium

by Tanium

Overall rating4.04.5
Review count32494
Ease of use8.18.8
Ease of setup7.48.7
Quality of support8.19.0
Meets requirements8.69.2
NPS30.74433762.765957
Small Business14.7%18.2%
Mid-Market33.2%36.4%
Enterprise52.0%45.5%
Total page views1,0391,537
Total LLM citations1533,774

Ivanti ITSM

Ivanti Neurons for ITSM delivers modern, AI‑powered service management that transforms how organizations operate. By combining intelligent automation, predictive insights, and unified IT and security workflows, it accelerates resolutions, enhances productivity, and reduces operational risk. With capabilities that span discovery, incident and request management, automated task orchestration, and real‑time performance measurement, Ivanti Neurons for ITSM helps teams streamline processes, improve user experiences, and achieve meaningful IT and business outcomes, from lowering costs and expanding

Pros

  • Customization
  • Integrations
  • Customizability
  • Flexibility
  • Reporting
  • Setup Ease

Tanium

Trusted by 40% of the Fortune 100, 8 of the top 10 U.S. Banks, and all 6 branches of the U.S. Armed Forces. Tanium is the platform the world's most security-conscious organizations trust. The Tanium Autonomous IT Platform unifies endpoint management and security on a single, unified platform. Driven by real-time intelligence and generative, agentic, and predictive AI, Tanium ensures every insight and automation is based on accurate, trustworthy data so IT operations and security teams can act faster, stay resilient, and drive better business outcomes with confidence.

Pros

  • Features
  • Ease of Use
  • Security
  • Reliability
  • Visibility
  • Patch Management