G2 Vendor Directory

Ivanti ITSM vs. Snipe-IT

A side-by-side comparison based on G2 review data.

MetricIvanti ITSM

by Ivanti

Snipe-IT

by Grokability

Overall rating4.04.6
Review count32427
Ease of use8.19.6
Ease of setup7.48.9
Quality of support8.18.8
Meets requirements8.69.0
NPS30.74433773.076923
Small Business14.7%18.5%
Mid-Market33.2%66.7%
Enterprise52.0%14.8%
Total page views1,039351
Total LLM citations1533,003

Ivanti ITSM

Ivanti Neurons for ITSM delivers modern, AI‑powered service management that transforms how organizations operate. By combining intelligent automation, predictive insights, and unified IT and security workflows, it accelerates resolutions, enhances productivity, and reduces operational risk. With capabilities that span discovery, incident and request management, automated task orchestration, and real‑time performance measurement, Ivanti Neurons for ITSM helps teams streamline processes, improve user experiences, and achieve meaningful IT and business outcomes, from lowering costs and expanding

Pros

  • Customization
  • Integrations
  • Customizability
  • Flexibility
  • Reporting
  • Setup Ease

Snipe-IT

Snipe-IT is an open-source, web-based asset management system designed to help organizations efficiently track and manage their IT assets. It offers a user-friendly interface that allows businesses to monitor hardware, software licenses, and peripherals, ensuring accurate record-keeping and streamlined operations. By replacing traditional spreadsheets, Snipe-IT enhances asset visibility, reduces manual errors, and supports informed decision-making. Key Features and Functionality: - Asset Management: Monitor asset assignments, physical locations, and statuses with ease.

Pros

  • Ease of Use
  • Asset Management
  • Product Quality
  • Tracking
  • Management
  • User Interface