G2 Vendor Directory

Ivanti ITSM vs. Proactivanet

A side-by-side comparison based on G2 review data.

MetricIvanti ITSM

by Ivanti

Proactivanet

by Proactivanet

Overall rating4.04.8
Review count32465
Ease of use8.19.4
Ease of setup7.49.1
Quality of support8.19.5
Meets requirements8.69.5
NPS30.74433793.75
Small Business14.7%13.8%
Mid-Market33.2%52.3%
Enterprise52.0%33.8%
Total page views1,039142
Total LLM citations153417

Ivanti ITSM

Ivanti Neurons for ITSM delivers modern, AI‑powered service management that transforms how organizations operate. By combining intelligent automation, predictive insights, and unified IT and security workflows, it accelerates resolutions, enhances productivity, and reduces operational risk. With capabilities that span discovery, incident and request management, automated task orchestration, and real‑time performance measurement, Ivanti Neurons for ITSM helps teams streamline processes, improve user experiences, and achieve meaningful IT and business outcomes, from lowering costs and expanding

Pros

  • Customization
  • Integrations
  • Customizability
  • Flexibility
  • Reporting
  • Setup Ease

Proactivanet

Proactivanet is a certificated and fully integrated software for managing IT assets and services. Proactivanet ITAM is the only vendor that guarantees a 100% discovery of your IT inventory. Proactivanet ITSM is the industry’s highest rated service desk in the world according to 2021 independent industry research. The company has been growing every year since its foundation in 1998 and has offices in five countries.

Pros

  • Customization
  • Customer Support
  • Ease of Use
  • Automation
  • Configuration Ease
  • Customizability