Ivanti ITSM vs. Prey
A side-by-side comparison based on G2 review data.
| Metric | Ivanti ITSM | Prey |
|---|---|---|
| Overall rating | 4.0 | 4.7 |
| Review count | 324 | 58 |
| Ease of use | 8.1 | 9.3 |
| Ease of setup | 7.4 | 9.6 |
| Quality of support | 8.1 | 9.7 |
| Meets requirements | 8.6 | 9.2 |
| NPS | 30.744337 | 80 |
| Small Business | 14.7% | 51.7% |
| Mid-Market | 33.2% | 39.7% |
| Enterprise | 52.0% | 8.6% |
| Total page views | 1,039 | 593 |
| Total LLM citations | 153 | 9,613 |
Ivanti ITSM
Ivanti Neurons for ITSM delivers modern, AI‑powered service management that transforms how organizations operate. By combining intelligent automation, predictive insights, and unified IT and security workflows, it accelerates resolutions, enhances productivity, and reduces operational risk. With capabilities that span discovery, incident and request management, automated task orchestration, and real‑time performance measurement, Ivanti Neurons for ITSM helps teams streamline processes, improve user experiences, and achieve meaningful IT and business outcomes, from lowering costs and expanding
- Customization
- Integrations
- Customizability
- Flexibility
- Reporting
- Setup Ease
Prey
Prey is a comprehensive, cross-platform solution designed to help IT teams maintain full visibility and control over their entire fleet of laptops, tablets, and smartphones. By providing a lightweight and easy-to-deploy agent, Prey empowers organizations to protect their assets, secure sensitive data, and ensure compliance, regardless of the devices' locations. With over 8 million devices trusted globally, Prey stands as a reliable choice for organizations seeking robust device management and security.
- Tracking
- Device Management
- Device Monitoring
- Ease of Use
- Easy Access
- Features