G2 Vendor Directory

Ivanti ITSM vs. PDQ

A side-by-side comparison based on G2 review data.

MetricIvanti ITSM

by Ivanti

PDQ

by PDQ

Overall rating4.04.7
Review count324721
Ease of use8.19.3
Ease of setup7.49.4
Quality of support8.19.4
Meets requirements8.69.2
NPS30.74433782.797203
Small Business14.7%9.2%
Mid-Market33.2%73.2%
Enterprise52.0%17.7%
Total page views1,0391,985
Total LLM citations1530

Ivanti ITSM

Ivanti Neurons for ITSM delivers modern, AI‑powered service management that transforms how organizations operate. By combining intelligent automation, predictive insights, and unified IT and security workflows, it accelerates resolutions, enhances productivity, and reduces operational risk. With capabilities that span discovery, incident and request management, automated task orchestration, and real‑time performance measurement, Ivanti Neurons for ITSM helps teams streamline processes, improve user experiences, and achieve meaningful IT and business outcomes, from lowering costs and expanding

Pros

  • Customization
  • Integrations
  • Customizability
  • Flexibility
  • Reporting
  • Setup Ease

PDQ

PDQ is an endpoint management platform designed for IT administrators and sysadmins to manage endpoints, deploy software, secure vulnerabilities, and automate IT. PDQ's cloud-native platform (formerly called PDQ Connect) is designed to get you up and running in minutes. When regulatory or compliance needs require it, PDQ can also be deployed on-premise with our Deploy & Inventory plan. Manage your organization's Windows and macOS machines from a central platform designed to make the grind of everyday IT workflows seamless and, dare we say, pretty damn quick.

Pros

  • Ease of Use
  • Software Deployment
  • Easy Deployment
  • Easy Setup
  • Remote Access
  • Automation